Refund & Cancellation Policy

All Local Mama Business Partner subscriptions are billed as an annual (yearly) plan and are non-refundable.

1. No Refunds Once Activated

Once your payment is successful and your listing is created on Local Mama, the subscription fee cannot be refunded — in whole or in part — for the remainder of the subscription period. This applies to all plans, including the Trial plan.

2. Cancellation

You may cancel your subscription at any time by writing to localmama4@gmail.com. Your listing will remain active until the end of the paid period; no refund is issued for the unused portion.

3. Failed or Duplicate Payments

If Razorpay confirms a payment was captured but you did not receive a listing, or you were charged twice for the same registration, email us within 7 days at localmama4@gmail.com with the Razorpay Payment ID. Verified duplicate charges are refunded to the original payment method within 7–10 business days.

4. Rejected Listings

If Local Mama rejects your business after review (for example, ineligible category or unverifiable information), the subscription fee will be refunded in full within 7–10 business days.

5. Contact

All refund and billing queries: localmama4@gmail.com.